Teller - West Caldwell - Full Time - 40 hrs. (Full Benefits)

Company Name:
Bank of America
Tellers primary responsibilities include, processing transactions accurately and efficiently in accordance with established policies and procedures and engaging our customers . Connecting customers through referrals to teammates and specialists making the financial lives of our customers better. Tellers are the face of Bank of America and therefore demonstrate core values in all actions and provide an excellent experience for the customer. May be required to work weekends and/or extended hours and regular, reliable attendance is critical.
Required Skills:
Proven results in exceeding goals in areas of sales and service in a customer-centric, results-driven environment
Minimum of six months customer service experience in financial services, retail sales or a goal-oriented environment
A minimum of six months experience with cross-selling, up-selling and/or referring products
Thrive on engaging with customers; can begin a conversation, build rapport, and handle objections
Ability to identify customer financial needs, goals and objectives; comfortable asking customers about their personal finances
Ability to sell customers on meeting with a sales associate to learn about products/services
Ability to respond and assist customers with inquiries and/or problem resolution
Ability to work effectively as a team member
Strong communication skills (including verbal and non-verbal) and active listening skills
Careful attention to detail and time management
Proficiency in basic computer skills
Pass pre-employment assessment
Desired Skills:
Minimum of six months cash handling experience
Job: RT-Banking Center Service
Primary Location: US-NJ-West Caldwell
Site Name: NJ6-220-01-01
Street Address: 597 Passaic Ave
City: West Caldwell
Zip: 07006
Organization: 603899-RETAIL BANKING
Travel: No
Job Posting Date: Dec 24, 2014
Unposting Date: Ongoing
Full/Part-time: Fulltime
Hours Per Week: 40.00
Shift: 1st Shift
Req ID: 1400086649

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