Insurance Operations Auditor
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
As a member of the Internal Operations Audit Team, the Insurance Operations Auditor is responsible for reviewing, analyzing and making recommendations in regard to the implementation of Brown & Brown best practices throughout all of the Brown & Brown Profit Centers to aid in the prevention / mitigation of E&O incidents for the Company.
Essential Duties and Functions:
Lead and perform Insurance Operations audits of Profit Centers in the Retail & Wholesale Divisions.
Build knowledge of and supports Programs / Services divisions, as applicable.
When leading a review:
Ensure accurate and timely completion of work in preparation for reviews including, but not limited to, review of prior reports, procedures manuals, issuing carrier ratings and exceptions, licensing, websites, & contracts in a timely fashion with high degree of accuracy.
Ensure accurate and timely completion of file review including detailed notes documenting positive and negative findings.
Lead information gathering interviews with Profit Center teammates prior to reviews.
Lead conversations within team regarding potential observations and issues.
Demonstrate judgment in determining appropriate observations and classifications.
Demonstrate strong verbal communication skills in explaining audit observations, risks, and recommendations to key stakeholders.
Create and submit effective draft and final reports within specified timeframes.
Items above will be accomplished both through Auditor's own work and work delegated by Auditor to other teammates.
Auditor is responsible for monitoring progress and reviewing delegated work to ensure quality work product.
When assisting on an audit:
Complete prep-work and file review as assigned with a high level of accuracy.
Perform all functions of the audit process including leading certain departments or special units within the Profit Center.
Assume additional responsibilities, if necessary, to ensure successful audit completion.
Contribute to determination of audit observations and classification.
Able to consistently meet deadlines and expectations through effective time management.
Demonstrate proficiency in insurance acumen with desire to expand knowledge.
Delegates responsibilities and holds teammates accountable in a productive manner.
Successful completion of agreed-upon educational designations and initiative to further pursue knowledge enhancement.
Perform retesting / monitoring of Profit Center action plans.
Work to motivate and inspire others to deliver optimal performance.
Go above and beyond defined responsibilities by proactively identifying areas of continuous improvement.
Participates in peer-to-peer feedback sessions.
Take initiative to share industry developments with peers.
Competencies:
Works autonomously to deliver optimal outcomes.
Advanced analytical skills to solve complex problems.
Demonstrates ability to multi-task efficiently.
Above-average oral and written communication to peers, leadership, and Profit Centers.
Demonstrates improving proficiency in conflict resolution skills.
Effective issue resolution with minimal oversight.
Strong detail orientation to identify potential issues and/or best practices.
Exceptional time management skills.
Qualifications:
Required:
Demonstrated ability to perform all job responsibilities and competencies of the Insurance Operations Associate.
College degree preferred.
1-2 years' experience preferred.
Proficiency in Microsoft applications (Word, Excel, and PowerPoint).
Ability to learn new management systems.
Ability to work independently and in a team environment.
Ability to adapt to change.
Organize & prioritize work effectively.
The ability to research and analyze various types of insurance products / coverages.
Demonstrated ability to effectively communicate at all levels within the organization.
Ability to travel up to 25% We are an Equal Opportunity Employer.
We take pride in the diversity of our team and seek diversity in our applicants.
Recommended Skills Adaptability Analytical Attention To Detail Auditing Business Process Improvement Communication Estimated Salary: $20 to $28 per hour based on qualifications.
As a member of the Internal Operations Audit Team, the Insurance Operations Auditor is responsible for reviewing, analyzing and making recommendations in regard to the implementation of Brown & Brown best practices throughout all of the Brown & Brown Profit Centers to aid in the prevention / mitigation of E&O incidents for the Company.
Essential Duties and Functions:
Lead and perform Insurance Operations audits of Profit Centers in the Retail & Wholesale Divisions.
Build knowledge of and supports Programs / Services divisions, as applicable.
When leading a review:
Ensure accurate and timely completion of work in preparation for reviews including, but not limited to, review of prior reports, procedures manuals, issuing carrier ratings and exceptions, licensing, websites, & contracts in a timely fashion with high degree of accuracy.
Ensure accurate and timely completion of file review including detailed notes documenting positive and negative findings.
Lead information gathering interviews with Profit Center teammates prior to reviews.
Lead conversations within team regarding potential observations and issues.
Demonstrate judgment in determining appropriate observations and classifications.
Demonstrate strong verbal communication skills in explaining audit observations, risks, and recommendations to key stakeholders.
Create and submit effective draft and final reports within specified timeframes.
Items above will be accomplished both through Auditor's own work and work delegated by Auditor to other teammates.
Auditor is responsible for monitoring progress and reviewing delegated work to ensure quality work product.
When assisting on an audit:
Complete prep-work and file review as assigned with a high level of accuracy.
Perform all functions of the audit process including leading certain departments or special units within the Profit Center.
Assume additional responsibilities, if necessary, to ensure successful audit completion.
Contribute to determination of audit observations and classification.
Able to consistently meet deadlines and expectations through effective time management.
Demonstrate proficiency in insurance acumen with desire to expand knowledge.
Delegates responsibilities and holds teammates accountable in a productive manner.
Successful completion of agreed-upon educational designations and initiative to further pursue knowledge enhancement.
Perform retesting / monitoring of Profit Center action plans.
Work to motivate and inspire others to deliver optimal performance.
Go above and beyond defined responsibilities by proactively identifying areas of continuous improvement.
Participates in peer-to-peer feedback sessions.
Take initiative to share industry developments with peers.
Competencies:
Works autonomously to deliver optimal outcomes.
Advanced analytical skills to solve complex problems.
Demonstrates ability to multi-task efficiently.
Above-average oral and written communication to peers, leadership, and Profit Centers.
Demonstrates improving proficiency in conflict resolution skills.
Effective issue resolution with minimal oversight.
Strong detail orientation to identify potential issues and/or best practices.
Exceptional time management skills.
Qualifications:
Required:
Demonstrated ability to perform all job responsibilities and competencies of the Insurance Operations Associate.
College degree preferred.
1-2 years' experience preferred.
Proficiency in Microsoft applications (Word, Excel, and PowerPoint).
Ability to learn new management systems.
Ability to work independently and in a team environment.
Ability to adapt to change.
Organize & prioritize work effectively.
The ability to research and analyze various types of insurance products / coverages.
Demonstrated ability to effectively communicate at all levels within the organization.
Ability to travel up to 25% We are an Equal Opportunity Employer.
We take pride in the diversity of our team and seek diversity in our applicants.
Recommended Skills Adaptability Analytical Attention To Detail Auditing Business Process Improvement Communication Estimated Salary: $20 to $28 per hour based on qualifications.
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